Quality Review for Brand New Day HMO Keith Torkelson

Assignment – “How to give us 5 Stars”

Requesting Vendor = Brand New Day HMO

A Bright HealthCare Company

Feature Photo – Keith “Buster” Torkelson promoting BND

Feature Image, Approach & Assignment to remain at the top

New Approach – Progressive

We normally write the whole study before publishing it.  Starting April of 2022 we are going to publish progressively until we are Satisfied with our effort.  We use our literacy efforts for several reasons.  One is to express ourselves.  A few more are to express our concerns.  In due course we process.  We are going to share high impact concerns mixed with lower impact concerns.  One of our biggest concerns right now is Brand New Day mediated dental care.  When we are Satisfied we will publish a summary and a summative Mentalation Solutions Group (MSG) Stars Score.

Last Reviewed: 20220422-F:

Associated Post(s)

Friday, March 11, 2022
Affordable Healthcare Glitch – Brand New Day insurance associated out-of-pocket expenses 2021
https://brandnewdayhmo.blogspot.com/2022/03/affordable-healthcare-glitch-brand-new.html

Friday, April 22, 2022

Quality Review for Brookhurst McFadden Dental Group for Keith Torkelson
https://brandnewdayhmo.blogspot.com/2022/04/quality-review-for-brookhurst-mcfadden.html

20220425-M: Brand New Day Update

The Open-ended Assignment

Figure - From BND Newsletter

20220425-M: Likelihood of 5.0 Consumer Rated Stars

Over time Brand New Day (BND) has mailed out their quarterly “The Healthy Habit” Newsletter.  We here at Mentalation Solutions Group (MSG) did not receive a BND Newsletter for Winter Quarter 2022.  More often than not BND asks its’ consumers such as Keith “Buster” Torkelson MS to rate their service and “Give us 5.0 stars”.  Stars ratings are on open-ended effort.  The Centers for Medicare and Medicaid Services (CMS) more often than not awards Stars yearly to Health Insurance agencies such as BND.  With their 2021 rating for BND CMS awarded BND was 3.5 CMS Stars.  Based on CMS scores BND has improved slightly since 2012.  From the consumer angle COVID has taken its’ toll on BND’s services and supports

20200608 From BND

Twitter

20220425-M: Brand New Day HMO update by Keith “Buster” Torkelson MS: CMS Stars Objective #brandnewday https://brandnewdayhmo.blogspot.com/2022/04/quality-review-for-brand-new-day-hmo.html

20220427-W: Legacy Stars Publications

Find below links to some of our Brand New Day (BND) related publications.  In them we address Stars scoring, Behavioral Health Doctors (BHDs), and Quality of Life (QOL) Assessment.

HEALTHMAN_By Keith Torkelson MS_UCD Educated Pathology

http://healthman2059.blogspot.com/

Friday, December 7, 2018

This report addresses CMS Stars related Acronyms and Terminology.  In addition it introduces a formula for determining a CMS Stars score.  The formula being our beta version is not complete.  Descriptions of HEDIS, CAHPS, and HOS are included with the acronyms.

Rimal B. Bera, MD Evaluated by Keith E Torkelson MS as a Doctor On-Call – LiveX

http://the-torkel-saga-2059.blogspot.com/2016/11/rimal-b-bera-md-evaluated-by-keith-e.html

Nov 20, 2016

In this report we focus on Behavioral Health Doctors (BHDs) as well as aspects of their practices.  It is part of our Christmas Report Card (CRC) 2016.  We compare serveral BHDs with which Keith “Buster” Torkelson MS has lived experience LiveX).  Yet the main BHD we address in Doctor Rimal B. Bera.  We also consider Doctor Clayton Lon Chau.  Doctor David Dobos is our control doctor.

Assessment Evaluation for Brand New Day by Keith E. Torkelson – M.Sci.

http://brandnewdayhmo.blogspot.com/2017/08/assessment-evaluation-for-brand-new-day.html

Aug 4, 2017

In this report we address CMS Stars in Depth centered about Brand New Day Buster’s insurance provider.  We also briefly discuss some of those we distribute our reports about. We include some lings to Quality Of Life (QOL) Assessments.  We briefly address Doctor Andrew Inglis.
20220427-W: Priorities

Keith “Buster” Torkelson is now sixty-three (63) years old.  He is retired and living on a fixed income.  Monies and gifts from the Orange County Health Care Agency (OCHCA) have dried up.  For Buster now affordable health care means no out-of-pocket.  We used stimulus monies last year (2021) for Buster’s dental work.  Our priorities are to address concerns that are time sensitive and about expectations for the near future.  The time sensitive items are containing costs with dental work and our monthly Healthy Food benefit.  Brand New Day (BND) has a Rewards program.  They owe us at least $50.00 for completing our annual Wellness Visit (Physical).  Last year we relied on Buster BND helper to push the AWV reward through.  Yet, it is too much work for him therefore we will submit a formal complaint to BND Corporate.  Last year for the first time Buster suffered co-pays with his Dermatologist.  The procedure was called MOHS.  There is a chance that Buster may have another MOHS this next year (2022).  After we get going on our complaints we will finish up this report.

Figure – BND Dated MAR 05 22 – Rewards Program

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