Report Had to Be Split – Overwhelm
Unfortunately this report has to
be split because the size of it is overwhelming Blogger.
MSG CRC for Brand New Day by Keith Edward Torkelson, MS –
Part II of II
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Tork Reconstruction Company - Division of MSG
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Initialize Family
This report is a continuation of CRC 2017 (CRC, 2017 Part II
of II). This is a good place to resume
because it introduces Family as a Positive Resource.
[INSERT BACK LINK WHEN AVAILABLE]
Back Link to Part I of II
http://brandnewdayhmo.blogspot.com/2017/11/crc-2017-year-associated-with-brand-new.html
20171124-F: Classification –
Scope of Work Progress List – Part I of II
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||||
Classification
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Progress
Iterations
FE
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Distribution
Sharing by Hand
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Overall
Trend
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-
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||||
1-MD – PCP – Family Doctors
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FE
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|||
2-MD Specialists
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FE
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TQN
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||
3-MD Behavioral Health
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FE
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|||
-
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||||
Administration
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||||
Clerical Records
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||||
Clerical Scheduling
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FE
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Bethany
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Customer Service
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||||
Dentist
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||||
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Theme: Rate or Rate Your…
20171124-F: Classification –
Scope of Work Progress List – Part II of II
Classification
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Progress
Iterations
FE
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Distribution
Sharing by Hand
|
Overall
Trend
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Family
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||||
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||||
Help – Case Worker (Manager)
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Derek
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Help – Clerical
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FE
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Derek
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Help – Clinical
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||||
Help – Life Coach
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||||
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||||
Lab [SEPARATE]
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FE
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|||
Lawyers
[HELD BACK OUT OF SCOPE]
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||||
LCSW-LMFT-RN Etc.
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||||
Supervisors
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||||
Surgeon
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FE
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Testing & Assessors
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||||
Claims Department
Claims Management Team
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||||
Rate Your Program(s)
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FE
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Will Come Again Later - Look and Ponder
Are there Operational Weak Links?
Partial Partner List On This Report
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Rate Your Family - Christmas Report Card (CRC)
Is Dementia in Your Future?
Just Look at This Graph It May Indicate You Can Rely On >>>
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Family 2017 – Date Scored: 20171107-TU:
Family Involvement for BERA Study
Filter – Problem Solving-Plus –
Stars Method Grading
Supports – Personal Network –
Family – Quick Scores (Reported as Stars)
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||||||
ID
Cipher
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Role
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Quick
Stars
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2016-2017
Trend
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Staff
|
AOG - Letter
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CDB
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Subsidy
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5.0
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Flat
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DB
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||
CSK
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5.0
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Pos
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N/A
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|||
EAK
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Succession
|
5.0
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Flat
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N/A
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||
KGT
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Subsidy
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5.0
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Flat
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N/A
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||
ASK
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:o(*)
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4.5
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Flat
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Us
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||
DNF
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Resources on Account
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4.5
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Flat
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N/A
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CMF
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4.0
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Flat
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DNF
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JMB
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Therapy
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4.0
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Neg
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4.0
Michael
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LAK
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Manager
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4.5
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Pos
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CSK 5.0
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DTGI
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Aurora
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3.5
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Neg
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KGT
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|||
AVG =
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4.5
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|||||
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(*) – We have failed to come up
with a measurement that reflects ASK’s true nature
A Bera/Hale Family
Involvement Study
At least two (2) Health &
Human Service (HHS) professionals promote Positive Family Involvement
(PFI-Unity) about their relatives facing hardship. One is Doctor Rimal B Bera the other is Director Mary R
Hale. We here at MSG have been working
hard to make sense out of the impact that a tight common sensible loyal family
sub-unit or unit may have on their loved one’s Quality Of Life (QOL) and
Satisfaction with their lot. The table
above is snapshot for painting a much bigger picture.
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[INSERT FAMILY PICTURES]
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What can we say!
One of Buster's Older Sisters
She was Just Waiting for Buster to Make Sense Again
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New Member to our Blood Family
Baby Austin - She is Buster's Great Niece
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Here is our extended family member - He was close to MSG classifying him as
Died Young
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[20171128-TU @ 1150am - Pause
here for Lunch and Laptop Rotation]
Attitude Of Gratitude (AOG)
Paradox (AOGP)
Giving it back
In bad times we are needy –
big time! In good times we have the
energy to give back. An Attitude Of
Gratitude (AOG) first shows up in our database (TorkBase) April 16, 2014. We actually have applied an AOG as far back
as 1997. Our family as a whole is
fairly successful As Measured By (AMB): Level of Education, Career Choices,
Home Ownership, Access to Cash, access to medical care, etc. All ten (10) or so of them are fairly
content. The paradox is what we can
give them In-Kind is not what they need.
They really don’t need anything.
Context of Moving
Repeatedly our family’s
largest contribution has been helping us move.
An issue with the sub-science of Family Involvement is that 90% of the
Commercial-Of-The-Shelf (COTS) assessments address the Family/Child
relationship and the Teacher/Child relationship. In other words COTS Family assessments address the
Parent-Child-Teacher (PCT) Triad.
Aside - A Problem with 5.0s
Once again we mention a
problem with awarding 5.0 Stars, 4.0 GPAs and A Grades. The associated trends are always Flat or
Negative. We once had a boss (Bob Burns
Production Manager for Bell & Howell Micrographics Division) who would not
offer the highest grade (4s) in his merit increase performance reviews.
C/C with FRAS Score
We did finally come across
and Commercial-Off-The-Shelf (COTS) family oriented Family Involvement
Instrument. Here are our first run
results applying the Family Resilience Assessment
Action Item – If Interested
Search for Yourself (S4Y)
Family Resilience Assessment Scale (FRAS) developed by
Sixbey (2005)
C/C with FRAS Score
Rate Your Family (Share with Rimal B Bera MD)
FRAS – All Scored by Consumer – 20171106-M – While Attending
OCHCA MHSA Steering Committee Meeting – All Items Scored
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|||||
Order
|
Items
|
Description
|
RAW
|
%
|
|
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|||||
Construct A
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|||||
Sub-construct A1
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7
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5.0
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71
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||
Sub-construct A2
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7
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5.0
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71
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||
Sub-construct A3
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4
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Transcendence & Spirituality
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1.5
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38
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|
-
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|||||
Construct B
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|||||
Sub-construct B1
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5
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3.0
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60
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||
Sub-construct B2
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6
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5.0
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83
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||
Sub-construct B3
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16
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Social & Economic Resources
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12.0
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75
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-
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|||||
Construct C
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|||||
Sub-construct C1
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7
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5.0
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71
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||
Sub-construct C2
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6
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4.5
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75
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||
Sub-construct C3
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7
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Collaborative Problem Solving
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6.5
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93
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|
65
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|||||
Table Results for Family
Resilience Assessment Scale (67 Items). Date Scored 20171106-M: Last Reviewed:
20171117-F: Yields Families Ability to Bounce Back or Resilience
Ditto - Source
Family Resilience Assessment
Scale (FRAS) developed by Sixbey (2005)
Partial Interpretation
We consider any assessment over
25 Items large. Overtime we chip away
at them. We have begun by interpreting
the outliers Sub-constructs A3 and C3.
The FRAS indicate that our family is excellent with Problem
Solving. They fall short when it comes
to Prevention or Early Intervention. We
think we are off to a good start as far as evaluating PEV-Family.
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Doctor Morris - Stepping it up to make a measurable difference
He will come up later again because we here @ MSG think he is special :o)
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Rate Your Family - Christmas Report Card (CRC)
Family 2017 – Date Scored: 20171124-F: Post Thanksgiving Changes
Family Involvement for BERA Study
Filter – Problem Solving-Plus –
Stars Method Grading
Supports – Personal Network –
Family – Quick Scores (Reported as Stars)
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||||||
ID
Cipher
|
Role
|
Quick
Stars
|
2016-2017
Trend
|
Staff
|
AOG - Letter
|
|
CDB
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Subsidy
|
5.0
|
Flat
|
DB
|
||
CSK
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5.0
|
Pos
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N/A
|
|||
EAK
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Succession
|
5.0
|
Flat
|
N/A
|
||
KGT
|
Subsidy
|
5.0
|
Flat
|
N/A
|
||
ASK
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:o(*)
|
4.5
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Flat
|
Us
|
||
DNF
|
Resources on Account
|
4.5
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Flat
|
N/A
|
||
CMF
|
4.0
|
Flat
|
DNF
|
|||
JMB
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Therapy
|
4.5
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Pos
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4.0
Michael
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||
LAK
|
Manager
|
4.5
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Pos
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CSK 5.0
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DTGI
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Aurora
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4.0
|
Pos
|
KGT
|
|||
DWB
|
Role Model
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5.0
|
New
|
|||
AVG Stars =
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4.6
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|||||
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(*) – We have failed to come
up with a measurement that reflects ASK’s true nature
Family Involvement – Holiday –
Thanksgiving 2017
Right now it is November 27,
2017. We survived Thanksgiving with 14
or family members. Our Satisfaction
about them all improved over-all. Even
though they engage in behaviors such as wine drinking that annoy us this year
they interfered less. It was the first
time we saw our brother-in-law DWB in over five (5) years. With us, DWB went out to walk the dog
(Shadow) two times. DWB is hard of
hearing (can be annoying if we can’t control for the behavioral component) yet
he had letting trouble after a bit hearing Buster’s spoken words.
Greetings and Brand New Day! – Hard Copy Format @ End of
Report
Rate Your Case Managers
Brand New Day
Filter = MSG Vitals-Plus – Grade
Point Method – Presentation for Hand Delivery
Case Management – Help (2017 Help Desk)IN NETWORK
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||||||
Character
|
QSM
Grade
Points
|
QSM
Grade
|
Key Event(s)
Comment
|
|||
[Chumley] Derek
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4.0
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A
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Loyal & Sensible
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Reynolds, Jessica
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3.0
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B
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Turned down request to Fix the
Gibbs Problem
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Escalante, Oswaldo
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3.0
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B
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Denied request to Resume Our
Working Relationship
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|||
Khalkhali, Ali
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3.0
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B
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Over-estimated previously
|
|||
Gibbs, Jeff
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1.0
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D
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Health Fair Sales
Utter drain on motivation
|
|||
Villa, Francis
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0.5
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F
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Lied about her level of
commitment
|
|||
GPA =
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“n” = 6
2.4
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C+/B-
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||||
Star Equivalent =
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3.0
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In Par with BND CMS Stars Scores
(2017)
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||||
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Last Reviewed: 20171116-TH:
Summative Scores for Calendar Year 2017: Last Addressed Scoring: 20171102-TH:
20171113-M: Keith E Torkelson, M.Sci.
Legacy Product of Tork Reconstruction Company
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Says it all still
Brand New Day is a 3.0 Stars (CMS) Program/Provider
All performers do not cluster around 3.0
Go Figure
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Greetings and Brand New Day!
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MSG's Thumbs Up Method (TUM)
Appreciation for Satisfying Customer Service
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Rate Your Clerical Helpers
Filter = MSG Vitals-Plus – Grade
Point Method – Presentation for Hand Delivery
Brand New Day – Worker - Clerical
– Help (2017)
Method – Hand Deliver to Highest
Performer in ClassALL IN NETWORK
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|
||||||
Character
|
QSM
Grade
Points
|
QSM
Grade
|
Key Event(s)
Comment
|
|||
[Chumley] Derek
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4.0
|
A
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Bus Passes/Stipends
|
|||
Reynolds, Jessica
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2.5
|
C+
|
No Referral per Request
|
|||
Escalante, Oswaldo
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3.5
|
B+
|
No Referral per Request
No Scores Returned
|
|||
Khalkhali, Ali
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3.0
|
B
|
In hindsight overestimated him
|
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Gibbs, Jeff
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2.0
|
C
|
Health Fair Sales
Gave up on him for treatment
planning
Improvement noted under claim
management classification
|
|||
Villa, Francis
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0.5
|
F
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Lied about her level of
commitment
|
|||
GPA =
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3.0
|
|||||
Star Equivalent =
|
3.0
|
In Par with BND CMS Stars
Scores (2017)
|
||||
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Last Reviewed: 20171110-F:
Summative Scores for Calendar Year 2017: Last Addressed Scoring: 20171107-TU:
20171113-M: Keith E Torkelson, M.Sci.
Legacy Product of Tork Reconstruction Company
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Our Achilles Heal - High Quality Rejuvenating Sleep
1 - Night Without - Worried
2- Nights Without - Anxious
3 - Nights Without Panic and in the Hospital
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Rate Your Case Managers
Brand New Day - Case Management –
Clerical – Help
Filter = MSG Vitals-Plus – Grade
Point Scoring Method
ALL IN NETWORK
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|
||||||
Character
|
QSM
Grade
Points
|
QSM
Grade
|
Key Event(s)
Comment
|
|||
[Chumley] Derek
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4.0
|
A
|
Loyal & Sensible
|
|||
Reynolds, Jessica
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3.0
|
B
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Turned down request to Fix the
Gibbs Problem
|
|||
Escalante, Oswaldo
|
3.0
|
B
|
Denied request to Resume Our
Working Relationship
|
|||
Khalkhali, Ali
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3.0
|
B
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Meet at Corporate
|
|||
Gibbs, Jeff
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1.0 > 2.0
|
D > C(*)
|
Health Fair Sales
20171109-TH: Improvement Noted
(*)
|
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AVG (GPA) =
|
3.0
|
3.8 Star Equivalents
|
||||
Villa, Francis
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0.0
|
F
|
Lied – Dropped as outliner
|
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20171109-TH: Last Minute Improvement Note
(*) Gibbs: Dreadful > Idiotic > Tolerable
Baseline Performance (BLP)
BLP is based on BND’s CMS Stars
Scores for 2017 (3.0 of 5.0)
Sharing – Attitude Of Gratitude (AOG) – ProQOL - Coping w Burnout
We here at MSG plan to share this page of results (Course Card) with the highest performer. For 2017 Derek [Chumley?] was the best achiever for the Helper Class. On November 15th, 2017 we hand delivered a CRC Course Card to Derek. He indicated he appreciated it. That is what it is all about: MSG rewarding those that deserve it. Health and Human Services is a challenging gig. We do what we can to help providers cope with their Burnout. We recommend you find and run a Professional Quality Of Life (ProQOL) to help you figure out as an HHS provider how you may be stressing.
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Sharing – Attitude Of Gratitude (AOG) – ProQOL - Coping w Burnout
We here at MSG plan to share this page of results (Course Card) with the highest performer. For 2017 Derek [Chumley?] was the best achiever for the Helper Class. On November 15th, 2017 we hand delivered a CRC Course Card to Derek. He indicated he appreciated it. That is what it is all about: MSG rewarding those that deserve it. Health and Human Services is a challenging gig. We do what we can to help providers cope with their Burnout. We recommend you find and run a Professional Quality Of Life (ProQOL) to help you figure out as an HHS provider how you may be stressing.
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You Can Just Tell Dr. Morris is not Practicing Anymore
He is doing the real thing by having a measureable impact
-
Rate Your Clinical Help
Filter = MSG Vitals-Plus: Grade
Point Method
ALL IN NETWORK - Clinical (2017)
-
|
||||||
Character/Agency
|
QSM
Grade
Points
|
QSM
Grade
|
Key Event(s)
Comment
|
|||
Bethany [DUAL]
|
4.0
|
A
|
Flexible & Helpful
|
|||
Darin
|
4.0
|
A
|
Happy
|
|||
Melody
|
4.0
|
A
|
Inspirational
|
|||
Nicole
|
4.0
|
A
|
New Be w Promise
|
|||
OC Ophthalmology
|
4.0
|
A
|
Cataract and Emergency
Treatment
|
|||
Dermatology
|
4.0
|
A
|
Controlled the skin cancers
|
|||
Dental-SmileWide
|
4.0
|
A
|
||||
CCCHC-BH
|
3.5
|
B+
|
Med History Issue (Scar)
|
|||
CCCHC-PCP
|
3.5
|
A-
|
Improving
|
|||
Optometry
|
3.0
|
B
|
Trend Worsened
Poor call on floater
|
|||
Dental-Saeed
|
1.0
|
D
|
Poor care associated with tooth
loss
|
|||
AVG =
|
3.5
|
B+/A-
|
4.4 Star Equivalents – Above
Program Stars Score for 2017
|
|||
-
|
Friends – Just Say Hi!
We left out any formal findings from our Boy Scouts of America (BSA) Law (Virtue) Assessment. Yet for some reason we find it difficult to Just Say Hi to staff as we would say our family members or associates (peers) in other contexts. Most of the CCCHC staff refrains from saying a happy Hello or Hello Mr. Torkelson (Buster) or Good to see You etcetera. They just suffer a shortage for Friendliness. Friendly is one of twelve BSA Assessment Items. Actually it takes Bravery (BSA Virtue) to be nice and Kind. One thing we do to be Friendly and Kind is offer up our Thumbs Up Reward (TUR).
We left out any formal findings from our Boy Scouts of America (BSA) Law (Virtue) Assessment. Yet for some reason we find it difficult to Just Say Hi to staff as we would say our family members or associates (peers) in other contexts. Most of the CCCHC staff refrains from saying a happy Hello or Hello Mr. Torkelson (Buster) or Good to see You etcetera. They just suffer a shortage for Friendliness. Friendly is one of twelve BSA Assessment Items. Actually it takes Bravery (BSA Virtue) to be nice and Kind. One thing we do to be Friendly and Kind is offer up our Thumbs Up Reward (TUR).
[INSERT TUR IMG]
MSG's Really Cool and Happening - Thumbs Up Reward
20171129-W: We Had the Opportunity to Give One to "G" Today
-
Rate Your Clinical Help
Grade Point Method
OON-OUT OF NETWORK
-
|
||||||
Character/Agency
|
QSM
Grade
Points
|
QSM
Grade
|
Key Event(s)
Comment
|
|||
Kaiser (OON)
|
2.0
|
C
|
Error – Placed into LAC
Severely complicated insomnia
|
|||
OCHCA-BHS (OON)
|
4.0
|
A
|
Inglis and Rink
|
|||
-
|
LAC-Los Angeles County
Circa 2004: We were placed into Los Angeles County. Away from anyone who could help us. The facility is called Glen Eden Manor (GEM). It is located in South Gate. Methamphetamine was the drug of choice. A “Meth” fix cost the inhabitants $5.00. Many of the women sold themselves for $5.00 per transaction at night. Many of the men stole anything they could and sold a unit for $5.00. We called it the Freak Me Out Meth Driven $5.00 Economy (FMOMD5E). One last note at night violence reigned. We give this facility a D Grade. It can get worse. When we get back to addressing Living Arrangements for the Serious and Persistently Mentally Ill (SPMI) we will address this as the impressionistic GEM Model.
-
[INSERT EDEN IMAGES]
-
Circa 2004: We were placed into Los Angeles County. Away from anyone who could help us. The facility is called Glen Eden Manor (GEM). It is located in South Gate. Methamphetamine was the drug of choice. A “Meth” fix cost the inhabitants $5.00. Many of the women sold themselves for $5.00 per transaction at night. Many of the men stole anything they could and sold a unit for $5.00. We called it the Freak Me Out Meth Driven $5.00 Economy (FMOMD5E). One last note at night violence reigned. We give this facility a D Grade. It can get worse. When we get back to addressing Living Arrangements for the Serious and Persistently Mentally Ill (SPMI) we will address this as the impressionistic GEM Model.
-
[INSERT EDEN IMAGES]
-
For Eden Manor Resident Consumers Not Using Meth Down the Street about 1 Mile
A Beer Stop
Living Arrangements - Scared Straight Or What?
Beautiful Healthful South Gate - Los Angeles County
-
Rate Your Life Coach
Filter = MSG Vitals-Plus
Brand New Day – Worker - Life
Coach Role – Help (2017)
IN NETWORK
-
|
||||||
Character
|
QSM
Grade
Points
|
QSM
Grade
|
Key Event(s)
Comment
|
|||
[Chumley] Derek
|
4.0
|
A
|
Bus Passes/Stipends
|
|||
Reynolds, Jessica
|
1.0
|
D
|
No Referral per Request
|
|||
Escalante, Oswaldo
|
3.0
|
B
|
No Referral per Request
No Scores Returned
|
|||
Khalkhali, Ali
|
2.5
|
C+
|
In hindsight overestimated him
|
|||
Gibbs, Jeff
|
1.0
|
D
|
Health Fair Sales
Gave up on him for treatment
planning
|
|||
Villa, Francis
|
0.0
|
F
|
Lied
|
|||
GPA =
|
1.9
|
Personal Team More Satisfying
Than Program Team
|
||||
-
|
Last Reviewed: 20171107-TU:
Summative Scores for Calendar Year 2017: Last Addressed Scoring: 20171107-TU:
This is How a Competitor in HHS Presents Results and Successes
BND is Far Behind
Nothing Indicates That BND is Having a Measureable Impact
-
Rate Your Life Coach
Filter = MSG Vitals-Plus
OUT OF NETWORK
-
|
||||||
Character
|
QSM
Grade
Points
|
QSM
Grade
|
Key Event(s)
Comment
|
|||
Berkowitz, Alan
|
4.0
|
A
|
Loyal and sensible
|
|||
Brown, Joyce Maxine
|
3.0
|
B
|
Has trouble with facts
|
|||
ASKAhnika
MD, PhD
|
3.0
|
B
|
Weak about trust, reverence,
and situational awareness
|
|||
Shanks, Gloria
|
3.7
|
A-
|
Mother Figure
|
|||
Grenier, Gerard
|
4.0
|
A
|
Loyal
|
|||
GPA =
|
3.5
|
Personal Team More Satisfying
Than Program Team
|
||||
-
|
Separate Ratings
[RATE YOUR LAB]
Rate Your Lab (RYL) for Brand New
Day by Keith Edward Torkelson, MS (UC Davis Pathology)
20171126-SUN Page Views = 8:
Chartered 11/26/17
http://brandnewdayhmo.blogspot.com/2017/11/rate-your-lab-ryl-for-brand-new-day-by.html-
Our Rate Your Lab Portion is Separate
We were testing BND's Patient Portal to See if it has Been De-bugged Yet
No Go
Email Utility FAILS for a Fifth Time
Buster Goes On His Celery Diet - Starting About August 1
These are the Lab Results
Progress Heh!
-
[RATE YOUR ATTORNEY]
20171127-M: Complete Separation
for Being Out of Scope20171108-W: Removed as Standalone
Assess_CRC_Rate_Your_Lawyer_LAW1_16120803_Results V2017
This is what she thinks about lawyers
-
JudgeFusion 4 LAW1 Takes the Bench
We will clarify this in our Rate Your Attorney Post
-
Rate Your Middle Ground
Filter = MSG Vitals-Plus
Filter = MSG Vitals-Plus
Physician Assistants – Nursing –
LMFT – LCSW
IN AND OUT OF NETWORK
-
|
||||||
Character
|
QSM
Stars
(2016)
|
QSM
Stars
(2017)
|
Key Event(s)
Comment
|
|||
CCCHC
Bethany [DUAL]
|
PN
|
5.0
|
5.0
|
Error Management
|
||
OCHCA
Heather J. Rink
|
MFT
|
4.5
|
5.0
|
Re-emersion
|
||
Melody
|
PA
|
4.5
|
4.5
|
Cryotherapy
|
||
Darin
|
PA
|
4.5
|
4.5
|
Cryotherapy
|
||
La Tonya
Marie Tingstad
|
LCSW
|
4.5
|
4.5
|
Formal Instruction
|
||
Steven Bush, EdD (?)
|
MSW
|
3.0
|
4.5
|
Process & Reframe
|
||
Martha Gil. RN (?)
|
Nurse
|
4.0
|
4.0
|
High Transaction Rate
|
||
Laura Adams, PsyD
|
MFT
|
3.0
|
3.0
|
Family Management
|
||
-
|
Special Topic – Bios - Steve Bush
“He began his
current position as program director for Pacific Clinics Consumer Training
Program in 2007, gaining expertise in training and mentoring individuals with
severe and persistent mental illness. Funded by the Mental Health Services Act,
the consumer training program, in partnership with Santa Ana College, provides
a comprehensive 160-hour certificate course that prepares participants to
become certified paraprofessional mental health workers and offers students
critical employability services.”
What Can We Say - A Renegade Social Worker- Steve Bush
-
LiveX – MHSA CTP – “The Good
Fight”
We graduate second (2nd)
in our class behind Krista A. The term
was Spring 2009. To keep it short. Steve Bush said repeatedly that our mission
if we decide to take it is to fight what we call “The Good Fight”. We are to champion Whatever It Takes (WIT)
about the delivery of appropriate HHS Service and in the process contain health
care costs.
We Sit Like a Plant A lot in Our BND Supported Yoga Class
We Think the Plant is Called a Lotus
-
Rate Your Supervisors – In &
Out of BND Network (2017)
GYG/BMH & Director Filters -
Stars Scoring
-
|
||||||
ID
Character
|
Degree
|
PEV
|
QSM
Stars
|
Transaction(s) and/or Features
|
||
Clement, Jack R
|
Ed.D.
|
POS
|
5.0
|
Teaching Administration
|
||
Dungworth, Donald
|
PhD
|
POS
|
5.0
|
Pathology Dept Chair
|
||
Ghazikanian, Galestan
|
PhD,
DVM
|
POS
|
5.0
|
Mentor and
Boss (1986)
|
||
Kline, Lanaii
|
BA
|
POS
|
4.5
|
Retiring
|
||
Lee, Bum Soo
|
MD
|
POS
|
4.0
|
Retiring
|
||
Nagel, Jeffery
|
PhD
|
POS
|
4.5
|
Friend
|
||
OCHCA
KM
|
?
|
POS
|
5.0
|
Supervisor
Retiring
|
||
OCHCA
BMH
|
MS
|
POS
|
4.0
|
Never talks to us
Passive Antagonist
|
||
Refowitz, Mark
|
?
|
POS
|
5.0
|
A good friend and role model
|
||
Riemann, Hans P
|
PhD
DVM
MPVM
|
POS
|
5.0
|
Graduate Director
|
||
Shanks, Gloria
|
None
|
So-So
|
4.0
|
Problem Solving &
Interventionist
|
||
Sophia Emamian
[SPELLED]
|
PhD
|
NEG
|
3.0
|
“Ghost in the Machine”
|
||
Witte, Lorianne
|
CAC
|
So-So
|
4.0
|
Model Clean Environment
|
||
Zager, Gary
|
MS
|
So-So
|
4.0
|
Teacher - Student
|
||
Self, Buster
|
M.Sci.
|
POS
|
4.5
|
20001211
By Clement
|
||
AVG = Stars
|
4.4
|
|||||
-
|
Last Reviewed: 20171116-TH: Major
Update: 20171114-TU:
OCHCA BMH = Mary Hale Directory
Orange County Health Care Agency Behavioral Health Services
-
-
[INSERT DOCTOR CLEMENT REVIEW]
Back in 2000 High School Principal Reviews Us
Favorably - Outstanding (Excellent)
-
Structured Case Analysis
(SCA) – Step 1
20171027-F: Cast of Characters
Lister Lista
Rate Your Surgeon - Quick Score
Filter = MSG Vitals-Plus – Stars
Scoring2-MD Specialists – Including Dentist & Optometrist
IN NETWORK
-
|
||||||
ID
Character (Specialist)
|
PEV
|
Quick
Stars
QSSM
|
Trend
|
Staff
QSSM
|
Key
Transaction(s)
|
|
Nguyen, Tien Quang
|
Pos
|
4.0
|
Flat
|
5.0
|
Three Surgeries – MOHS left too
big of scar – Removed benign lesion
|
|
Roh, Michael L
|
Pos
|
5.0
|
Flat
|
5.0
|
Retina Reattachment Surgery
|
|
Boyce, James
|
So-So
|
4.0
|
Neg
|
4.5
|
Cataract – Increased risk of
Retinal Detachment
|
|
Smile Wide Dentists
|
Pos
|
4.5
|
Pos
|
4.5
|
Tooth Extraction
|
|
OCHCA Dental
|
Pos
|
4.0
|
Static
|
4.0
|
Tooth Extraction
|
|
AVG =
|
4.3
|
4.6
|
||||
-
|
-
Extended Family - Mike "Speedy" O
Buster Visits Speedy an Inpatient Suffering
Pneumonia and Flu
We Almost Lost Him
-
Rate Your Surgeon - Quick Score
OUT OF NETWORK
-
|
||||||
ID
Character (Specialist)
|
PEV
|
Quick
Stars
QSSM
|
Trend
|
Staff
QSSM
|
Key
Transaction(s)
|
|
Hanley, John
|
Pos
|
5.0
|
Static
|
5.0
|
Laceration Repair –
Tonsillectomy – Skin Tag Removal
|
|
-
|
Last Updated:
20171116-TH: Last Reviewed: 20171117-F:
Family Doctor Also Surgeon.
Tonsillectomy
[SPELLED]
BND Subsidy
24 Hour Fitness Membership
This Fall Quarter What Do You Think We Have Been Taking
Buster's Height is 5'8" He Weighs 145 Pounds
This is an Up-Cow
-
Rate Your Testers
and Assessors (T&A)
CSUF Teaching Program & MSG
Vitals-Plus Filters – Grade Point Scoring
Non-Educational
(Does not include performance about school work)Christmas Report Card Centered (2017 Report)
IN NETWORK
-
|
|||||||
ID
[MD Else]
|
Test or
Assessment
|
Quick
GPA
|
Quick
Grade
|
Trend
Slope
|
Staff
Engaged
|
AOG – Letter
For T&A
|
|
DMD-Saeed
|
Diagnostics
|
1.0
|
D
|
Neg
|
No
|
Failed
|
|
OD-Inman
|
Risk Management
|
2.0
|
C
|
Neg
|
No
|
Failed
|
|
Boyce
|
Risk Management
|
3.3
|
B+
|
Flat
|
No
|
So-So
|
|
BSL
|
History Taking
|
3.3
|
B+
|
Pos
|
Yes
|
So-So
|
|
TQN
|
Diagnostics
|
3.7
|
A-
|
Flat
|
Yes
|
Pass
|
|
Bera
|
Expected (NATO)
|
3.7
|
A-
|
Pos
|
Pending
|
Pending
|
|
CDM
|
Diagnostics
|
3.7
|
A-
|
Pos
|
Yes
|
Pass
|
|
Roh
|
Diagnostics
|
4.0
|
A
|
Pos
|
Yes
|
Pass
|
|
“n”=8
|
AVG
|
3.1
|
|||||
Stars
|
3.9
|
||||||
-
|
Last Reviewed: 20171117-F: Table
– People – The Professionals - Sorted By Trend – Quick Score – Sorted by Quick
Grades (2017 Report)
-
-
A Document in our Record Request
Kaiser - Dr. Chandler
We assume it was from a client and we got a wrong record
When we see consumer-doodles they fascinate us :o)
Laura Adams - An In-betweener - Private Pay Therapy
-
Rate Your Testers
and Assessors (T&A)
OUT OF NETWORK
-
|
|||||||
ID [MD]
|
Test or
Assessment
|
Quick
GPA
|
Quick
Grade
|
Trend
Slope
|
Staff
Engaged
|
AOG – Letter
For T&A
|
|
OCHCA
Inglis
|
Progress Notes
|
4.0
|
A
|
Flat
|
Yes
|
Pass
|
|
ALH
Daniels
|
History Taking
Applying History
|
0.0
|
F
|
Flat
|
Yes
|
Failed
|
|
-
|
Rate Your Claims Management Team
Resource Management Filter –
Grade Point ScoringBrand New Day – Manager – Clerical
IN NETWORK – Invoicing and
Approvals
-
|
||||||
Character/Entity
|
QSM
Grade
Points
|
QSM
Grade
|
Key Event(s)
Comment
|
|||
Denial of Payment
|
0.0
|
F
|
Denying after the fact
|
|||
Approval for DERM
|
3.7
|
A-
|
Only a few problems
|
|||
Approval for OPHTHAL
|
3.7
|
A-
|
Only a few problems
|
|||
Approval for DENTAL
|
2.0
|
C
|
Seems a bit shady
|
|||
Customer Service
Context of CBC Appeal
|
1.0
|
D
|
Customer Service across
multiple incidences is not helpful
We are not Satisfied with
Customer Service
|
|||
Invoices for CBC
|
0.0
|
F
|
Greater than 60 incidences no
invoices sent for our records
|
|||
Invoices for PCP
|
0.0
|
F
|
No invoices sent for our
records
|
|||
Invoices for Hospital
|
0.0
|
F
|
No invoices sent for our
records
|
|||
Invoices for OTHER
|
2.0
|
F
|
Some invoices sent for our
records
|
|||
Phone Call for CBC Appeal
|
3.0
|
B
|
20171117-F: From “Thai”
Situation - Solved
|
|||
“n” = 10
|
||||||
AVG (GPA)
|
1.5
|
|||||
Stars
|
1.9
|
|||||
HealthNet (OON)
|
0.0
|
F
|
CBC Issue 2012
We fired them an signed with
Brand New Day
|
|||
-
|
-
Our Celery Diet Helped Control Our Blood Glucose Level
Without Medication
Supervisor and Mentor
Senior on Our Master's Work
Hans P Riemann - UC Davis - 1986/1988
-
Rate Your Program - By Component – How Satisfied are you
with?
MHSA Process Filter – Stars Scoring
Share in Christmas Report Card 2017
HHS-MHSA Component Plus Checklist (CPC)
MHSA Plus - Component Delivery Schedule (CDS)
-
|
|||||||
##
|
Components
|
Acro
Code
|
Control
(BND)
2012 to Present
|
Experimental
(OCHCA-MHSA)
2009 to Present
|
|||
-
|
|||||||
01
|
Community Services & Supports
|
CSS
|
3.0
|
4.0
|
|||
02
|
Prevention & Early Intervention
|
PEI
|
0.5
|
3.0
|
|||
03
|
Capital Facilities
|
CF
|
3.5
|
4.0
|
|||
04
|
Center Of [Excellence]
|
COE
|
2.5
|
3.5
|
|||
05
|
Engagement
|
3.5
|
2.5
|
||||
06
|
General Systems Development
|
GSD
|
1.0
|
3.5
|
|||
07
|
Housing
|
H
|
1.5
|
1.0
|
|||
08
|
Innovations
|
INN
|
2.0
|
1.5
|
|||
09
|
Outreach
|
4.0
|
2.0
|
||||
10
|
Procurement
|
5.0
|
3.5
|
||||
11
|
Steering Committee Meeting or Equivalent
|
SCM
|
4.0
|
4.0
|
|||
12
|
Technological Needs
|
TN
|
2.0
|
5.0
|
|||
13
|
Workforce Education & Training
|
WET
|
4.0
|
4.0
|
|||
14
|
WET Parapro
Consumer Engagement
|
WET-CTP
|
3.0
|
2.0
|
|||
-
|
|||||||
CALC (SUM/Items)
|
39.5/14
|
43.5/14
|
|||||
AVG
|
2.8
|
3.1
|
|||||
Star Equivalents =
Stars 4 Satisfaction (S4S)
|
2.8
|
3.1
|
|||||
-
|
Date Scored: 20171106-M: @ SCM: Last Reviewed: 20171115-W:
2017 Christmas Report Card
Scoring: 0.0-5.0 Stars with 5.0 Stars the Best
Appendix - Charter Information
Name of Post
Google + Sharing InformationName of Post
Post Charter Filter
Christmas Report Card 2017 – Rate
Your Network – For Brand New Day - Quality Assurance in Health Care - Keith
Edward Torkelson, MS – MSG LiveX (2017) – Part II of II
-
|
|||
Aspect
|
Note
|
||
Discipline
|
Quality Assurance
|
EQR
|
|
Number-9-12
|
RAHS
|
||
Teacher
|
Science with Big Adams
|
||
Term
|
1974 Design
|
MSG Triple L
|
|
Submitted for
|
Partial Credit
|
||
Method
|
College Prep
|
||
Date Posted
|
November 19, 2017
|
Sunday
|
|
Name of Blog - BND Blog
|
Brand New Day
|
BND Blog
|
|
Touch up period
|
1 Week
|
||
Number of Parent Documents
(Parts)
|
5
|
||
Approx# of Typewritten Pages
|
30
|
||
-
|
-
MSG Tetrad for this Report
-
-
[INSERT HARD COPY FORMAT FOR HAND
DELIVERIES]
Sample for Hand Delivery
Sample Hand Delivered to Derek 201710
He Appreciated our Gesture
Sample Hand Deliver to TQN - December 2017
Pet Peeve - Mindful Medication
Consumer Indicates This it the Best He Ever Had It!
-
Recognition is A Good Thing
Appropriate Recognitions to Address Burnout and Apathy
-
#Mindful #Medication
-
-
