Friday, April 22, 2022

Quality Review for Brookhurst McFadden Dental Group for Keith Torkelson

 Feature Image (Collage)

“keith torkelson dent”

Google Images for keith torkelson dent


New Approach

Normally we write a complete paper or article and then publish it as a lump.  This time we will attempt to publish progressively.  We will periodically add a paragraph or so until we feel satisfied with our efforts and the results thereof.

Requirements & Specifications

Last Reviewed: 20220422-F:

Associated Post

Friday, March 11, 2022

Affordable Healthcare Glitch – Brand New Day insurance associated out-of-pocket expenses 2021

https://brandnewdayhmo.blogspot.com/2022/03/affordable-healthcare-glitch-brand-new.html

20220426-TU: BMDG Mixed Messages

Below is a recent email from the dentist that served Keith “Buster” Torkelson MS during 2021 and some years prior.  During 2021 and so far in 2022 we get mixed messages from Brookhurst McFadden Dental Group (BMDG).  The dentist indicates that he would like to keep “Buster” as a valued account.  Rather recently BMDG has had a turnover of clerical staff.  The last time Buster visited the office the clerical gal on the left gave Buster the impression to go away.  At the same time we get the email below indicating BMDG wishes us to stay.  It is now in the fourth month of the year (2022) and BMDG clerical cannot get Buster re-assigned back to them after the new insurance assigned him to a less convenient dental office.  We are planning to send our primary BMDG dental a letter after we receive the refund of monies Buster has on account as promised by the gal on left (clerical).  We may have misread the gal on lefts hostility towards Buster.  There is a chance she is having personal problems with the job.

Recent Email from BMDG

You're overdue for your dental appointment at Brookhurst McFadden Dental Group

Brookhurst McFadden Dental Group

brookhurstmcfaddendentalgroup@demandforced3.com

To: Keith Torkelson - Mon, Mar 21 at 7:56 AM (2022)

Just Checking in!

Keith, friendly reminder - we haven't seen you in a while and you're due for your next appointment. Regular cleanings and treatment are an important part of a healthy lifestyle.

Schedule an appointment today to make sure we can get you in!

Call Us at (714) 531-5770 or Request Appointment Online

If you have any questions, please call us at (714) 531-5770.

See you soon, Brookhurst McFadden Dental Group

Tweet

20220426-TU: Update: Brand New Day HMO – Appointment – Brookhurst McFadden Dental Group by Keith Torkelson #brandnewday #brookhurstmcfadden https://brandnewdayhmo.blogspot.com/2022/04/quality-review-for-brookhurst-mcfadden.html

[TWITTER IMAGE]



20220425-M: Dental Update

Presenting Problem(s) - Refund and Assignment

Last year Keith “Buster” Torkelson MS was insured by Brand New Day (BND).  BND carried Liberty Dental as its’ dental insurance.  With Liberty Dental Buster was assigned to Brookhurst McFadden Dental Group (BMDG).  For service year 2022 BND decided to go with a new (old) dental insurer.  Buster’s BND mediated dental insurance is Delta Dental.  Delta Dental automatically assigned Buster a dental office different from BMDG.  BMDG has some of our cash in their account.  For a few reasons other than having Buster’s money on account Buster wanted to stay with BMDG.  He has tried at least once per month: January, February, and March to get reassigned back to BMDG.  Today is April 20, 2022 (W) he stopped in the office for help.  The clerical gal seated on the left angrily said try again in a month.  Just as Buster was leaving he decided to ask for a refund.  Now Buster gets to take for a test drive the Dental office assigned him to this year by Delta Dental. 

Twitter

20220425-M: Update: Brand New Day HMO – Delta Dental – Brookhurst McFadden Dental Group by Keith Torkelson #brandnewday #brookhurstmcfadden https://brandnewdayhmo.blogspot.com/2022/04/quality-review-for-brookhurst-mcfadden.html





No comments:

Post a Comment