Brand New Day – Teladoc Benefit Practical – Central City Community Health Center – Alternatives and Betterment - Innovation

-

Blog – Brand New Day HMO

Blog Title Information

Brand New Day – Teladoc Benefit Practical – Central City Community Health Center – Alternatives and Betterment - Innovation

Administrator – Keith Torkelson MS

Partners

-

20190404-TH: Special Topic –Promotion – Structural Temporal Reconciliation (STR)

Our developments about STR first appear in our database on September 24, 2014 when we define some elements about charting and reconciliation.  As a minimum STR is a promising practice when preparing a complaint or grievance.  It leverages the project management dimension “TIME”.  It also leverages the paralegal competency Structured Case Analysis.  We use it here to help process the information in this report.

FYI - From

H0838_Member Complaint Form Accepted date: 01/26/10 

-

Simple STR

“Please state the nature of the complaint: Giving dates, times, persons, places, etc. involved.  Please attach copies of any additional information that may be relevant to your complaint or appeal.”

-

Abstract – Summary

This report addresses the client Keith Torkelson.  He is a patient of Chester D Mojica MD (CDM).  CDM either is employed by or contracts for Central City Community Health Center (CCCHC) in Garden Grove California.  This paper addresses the topic applied Telehealth.  Keith’s insurer is Universal Care Brand New Day (BND).  BND provides free of charge a service called Teladoc.  Teladoc provides Telehealth services.  On March 21, 2019 Keith initialized his Teladoc account using both telephone and the Internet.  In the midafternoon Keith received a phone call from his assigned Teladoc doctor, Annie Nguyen.  Keith was very satisfied with Dr. Nguyen because she immediately provided for his unmet need.  Annie prescribed the antibiotic Doxycycline hyclate.  For this she provided a solution.  Applying our Vital Plus (25 Item) Assessment about Satisfaction we score Teladoc Clerical 4.4 Star Equivalents with 5.0 SEs being Superior.  Applying the same assessment we offer up 4.8 SEs to Doctor Annie Nguyen.

-

Quality Of Life – Respite - Hospital

She both impacted our Quality Of Life (QOL) and left us feeling Satisfied.  Our tentative diagnosis was unspecified chronic bronchitis.  Doctor Nguyen specified some after care measures.  The Continuity Of Care has been broken.  We were hoping to deal with one of the causes of our bronchitis and that is smoking cigarettes.  We were hoping the get Chantix yet we cannot afford the $250.00/Mos. Out of Pocket.  Yesterday, April 3 (W), 2019 we met with our Behavioral Health Doctor.  Our transaction was poor.  He would qualify as a risk for relapse once we do quit smoking.  In the process of satisfactorily addressing bronchitis we invested for us quite a bit of money.  On January 14, 2019 we started an allergy respite which cost about $400 over the course if 4 days.  On March 19, 2019 we started a Respiratory Health Respite.  We promised Teladoc we would spread the word.  In the end Teladoc was unexpected helpful.  Every year we submit to a Flu Vaccine.  When it comes to antibiotics we need our Primary Care Doctor to get on board.  The episode we had to dilly dallies about way “Toooo” long!

-

FYI - Metadata > Alternate Timeline

Assess_CIM_Sleep_Related_19031203_Results

-

List of Tables (T) – Figures (F) – Matrices (M) – Etc.

-

List of Acronyms & AcroCodes

T – Assessment Theme (Elimination)

F – Results Up Front - Teladoc Clinical Notation

T – Results Up Front - Vitals-Plus Method – Combined Scores – For Teladoc

T – Chest Health Related Needs - Tablized

Timeline – Pre-Teladoc Activity (STR)

Timeline – Pre-Teladoc Activity – PCP Care (STR)

T – Teladoc Activity (STR)

F – A Teladoc Waiting Room

T – Teladoc Follow Up Activity

T – Antibiotic Log – Antibiotic Awareness

T – First String Cast of Characters – Centered About COPD (2019)

T – Second String Cast of Characters – Centered About COPD (2019)

F – Family Inspiration – Ordinal Sister #3

Theme – Teladoc - Continuity of Care – Via Email

T - Issue Type Elimination List (In Scope of Teladoc)

F – Teladoc Solicitation

T - Spreading The Word Promise

F - A Word on Antibiotic Resistance

T - 20190321-TH @330 pm Phone Visit Consult - Results

M – Objective - Insider Scoring of Teladoc

F – CBC Results

F – Our Cohort Exposure - On Taking Home the Germs [DITTO]

F – Sputum (Mucous) with Possible Blood

A-Table – Teladoc Performance Statistics As Reported By (ARB) Teladoc

-

List of Acronyms & AcroCodes

-
Acronym / Code	Meaning
-
AVG	Average
BHD	Behavioral Health Doctor
BR	By Report
BND	Brand New Day
CBC	Complete Blood Count
CCCHC	Central City Community Health Center
CCCHC	Central City Community Health Center
CCR	Continuity of Care Record
CCR	Continuity Of Care Record
CCR	Continuity of Care Report
CDB	Family Member
CDM	Our PCP
CMS	Centers for Medicare & Medicaid Services
COC	Continuity Of Care
DL	Dead Line
DOW	Day Of the Week
DX	Diagnosis
ENT	Ear Nose and Throat
FV	Fountain Valley Hospital
GTD	Go To Dude
HHSHs	Health & Human Services Helpers
HRA	Health Risk Assessment
IAF	Incidental Antibiotic Fix
MD	Medical Doctor
MIP	Medical Intake Paperwork
NEI	Not Enough Information
OTCs	Over-The-Counters
PA	Physician’s Assistant
PCP	Primary Care Physician
PRN	As Needed
PX	Prescription
QOL	Quality Of Life
RAT	Risk Assessment Tool
RT	Resolution Team (Teladoc)
SE	Star Equivalents
SPC	Single Point Contact
STR	Structured Temporal Reconciliation
STW	Spread The Word
UCF	Urgent Care Facility
-

-

Table – Assessment Theme (Elimination)

Last Reviewed in Context of Teladoc Transaction 20190404-TH:

-

Figure – Results Up Front - Teladoc Clinical Notation

-

-

-

Table – Results Up Front - Vitals-Plus Method – Combined Scores – For Teladoc

Super Summary

Measures of Quality and Satisfaction – Process – COPD Antibiotic Solution

Date of Encounter: 20180918-TU:

-
		Clinical	Clerical & Scheduling
	Patient Ratings Service Experience Element	20190321 (TH) Teladoc Annie Nguyen MD	Appt Made 20190321-TH Teladoc Phone Srvc Rep	Sample CALC
-
	Items = 7	7.0/7 100.0%	5.0/5 100.0%	Sum/# Scored 4.5/5 %
	Items = 18	17.0/18 94.4%	14.5/17 85.3%	Sum/ # Scored 13.5/15 %
	Items = 25 (CALC)	24.0/25 96.0%	19.5/22 88.6%	Sum/# Scored 18.0/20 %
-
	Star Equivalents (5.0 Stars is the Best)	4.8	4.4	4.50
	With Bonus IF – THEN Impression Add 1 to Numerator	Stayed	Stayed	(18+1)/20 * 100 = 95.0%
-

Indications of Satisfaction: Actual Data from 20190321-TH: Encounters (Service Rep and Teladoc Annie Nguyen (Female)) – Last Reviewed: 20190403-W:

-

Member Satisfaction

On March 27, 2019 Teladoc self-reported a consumer satisfaction rating of 95%.  This would be the equivalent star score of 4.75.  As you see in the matrix above: We concur!

-

Metadata > Full Vitals Plus

11_BND_Teladoc_19031401_Notes II

-

Table – Chest Health Related Needs - Tablized

20190325-M @ 1100 am Shared with Derek

Follow up per Teladoc MD Instructions

-
Need		As of March 29, 2019 (F)	Extended
-
Are antibiotics still indicated?		Not Really
Is an inhaler indicated?		Not Really
Need BND help with quit smoking resources		Pending
Chantix [SPELLED]		Not Approved Yet
Patient Assistance		Investigating
Cannot afford Chantix copay		+ / - $220 / Month
Exploring sisters nicotine gum method		Pondering	Says to mix it with regular gum
Invested in an air purifier to address allergy concerns		Partial Success
How is it BND Helper Gibb’s?		We fired him a few years ago	Dread has turned to annoyance
-

Last Reviewed: 20190403-W:

-

FYI - Costs – Patient Assistance

The cost for Chantix oral tablet (0.5 mg-1 mg) is around $448 for a supply of 53 tablets, depending on the pharmacy you visit. Prices are for cash paying customers only and are not valid with insurance plans. Chantix is available as a brand name drug only; a generic version is not yet available.

-

20190404-TH: Meeting to Discuss Chantix with BHD

Rimal B Bera MD – Relapse Risk

RBB was not helpful.  Considering smoking is a behavioral issue one would figure your Behavioral Health Doctor (BHD) could lend a hand.  Instead he disappointed me about my medications general.  In other words we have to find a better way with our management of medications including Chantix.

-

Leveraging the Cigarette Tax

https://www.sacbee.com/news/business/article141834509.html

A couple of year ago now Californian’s passed a cigarette tax.  We just wish the resources were available to smokers such as us to quit smoking.

-

20190402-TU @ 0914 am Derek Follow up on Chantix

Derek Refers to BND Grievances

How is it Derek is our Go To Dude (GTD)?

We hooked up with Brand New Day (BND) back in the summer of 2012.  Since that time we have had four (4) BND Health Human Services Helpers (HHSHs).  A few years back we asked our then current helper for help with housing.  He said I don’t have time.  Incidentally, yesterday April 3 (W), 2019 Doctor Bera says he doesn’t have time to help us.  Running in parallel since 2012 was our relationship / partnership with Derek.  Derek overall is the most helpful person for us at BND.  We were looking through our intake paperwork.  It indicates that we can choose our BND helper.  Jessica Reynolds was our next pick yet she has failed to establish rapport.  So basically we don’t have a BND helper.  And we could still use housing help.  In our second report dealing with Teladoc follow up, we will formalize a grievance testimony.

-

Timeline – Pre-Teladoc Activity (STR)

-
Time Stamp	DOW	Note	Extended
-
20160415	F	Receive BND Teladoc offer by mail	Free service / resource
2017-2018		Let Teladoc service stand idle
2018		COPD Episode	Incidental Antibiotic Fix (IAF)
20190108	TU	Pre-physical	Blood and Urine
20190114	M	4 Day Allergy Respite	Ruled in allergy
20190205	TU	Review lab	With PCP – CDM Address allergy No antibiotic prescribed
20190206	W	Jeff Gibbs Calls	How is it?
20190305	TU	CBC & PA Visit	Submit Fecal Address left ear problem
		Key appointment w PCP (CDM)	No indications for antibiotics?

Last Reviewed: 20190329-F:

-

Incidental Antibiotic Fix (IAF)

Since 2012 our Primary Care Physician’s Office (PCPO) at Central City Community Health Center (CCCHC) has never prescribed for us antibiotics.  What occurs is another office such as our Dermatologist prescribes us what we call Incidental Antibiotics.  Last year (2018) when we suffered our annual COPD aggravations our Dentist prescribed us antibiotics.  For the most part the Incidental Antibiotics Fix (IAF) as a minimum turns our sputum mucous from green to cloudy or clear.  More often than not our IAF contributes for substantial annual remediation.

-

Timeline – Pre-Teladoc Activity – PCP Care (STR)

Time Stamp	DOW	Note	Extended
20190216	TU	Consider Urgent Care	Too much work – To far away
20190312	TU	Revisit Teladoc Option	Hard to believe it is truly free
20190314	TH	Call then back out (Why?)	Overwhelming Process & False Hope
20190315	F	Online account setup	Abort due to glitch
20190317	SU	Call Teladoc Service Rep
20190319	TU	Begin Respiratory Health Respite (RHR)	$100/Day – To improve quality of sleep and rejuvenation
		Teladoc associated emails
20190320	W	Hospital Bound (Like “Mike”)	Usual routine to meet up with friend is overly stressful Good night’s sleep did not remedy

Last Reviewed: 20190329-F:

Figure – “Mike O”

-

-

BND CCCHC Client – FV Hosp Infectious Disease Ward

Our Homeboy - Treated for Flu and Pneumonia

BND Team Smoking Cessation Control Subject

-

Table – Teladoc Activity (STR)

Day of Telehealth Visit (Consult) – March 21, 2019 @ 330 pm

-
Time Stamp	DOW	Note	Extended
20190321	TH01	Create online account	Failure
20190321	TH02	220 pm Call service Rep	Success
-
20190321	TH03	330 pm Phone visit (consult)	Annie Nguyen MD
20190321	TH04	Discuss presenting problems and history	Annie Nguyen MD
20190321	TH05	Proclaimed as our alternate	Visit Urgent Care
20190321	TH06	Doctor prescribes antibiotic course	20190327 – Hindsight “Miracle”
20190321	TH07	Doctor Nguyen’s Assignment	COC Follow up with Health Team(s)
20190321	TH08	FU Gilbert Drugs	714-636-8230 Kudos to Pharm Teck “Nick”
20190321	TH09	Begin Antibiotic Logging
-

Last Reviewed: 20190327-W:

-

[INSERT PHOTO OF WAITING ROOM]

Figure – A Teladoc Waiting Room

-

-

Table – Teladoc Follow Up Activity

Doctor Nguyen’s Assignment

Time Stamp	DOW	Note	Extended
20190325	M	Follow up with BND	Met briefly with Derek He took down our Chantix request
20190322	F	CCR – Continuity of Care Record	Record Failed to be sent to PCP Attempt online also fails
20190324	SU	Organize notes	For Team BND Rule out digital appointment rigor
20190402	TU	Follow up on Chantix request	Derek say to go through BND Grievances 20190325-M Ran into Mark Allen
20190405-DL	F	Close Teladoc portion	With publication

Last Reviewed: 20190327-W:

-

Table – Antibiotic Log – Antibiotic Awareness

-
Date Stamp	DOW	Note	SVS	Extended
-
20190320	W	Hopeless “Blood in mucous”
20190320	W-ON		3.5	Waking up worse than when I went to bed
20190321	TH 330pm	Teladoc Phone Consult		Annie Nguyen MD DX as Infection PX Antibiotic
20190321	TH	Day 1 of 7
20190322	F			Hope room will be Peaceful enough to have restorative sleep
20190322	F-ON	Slight Fever	5.0
20190323	SAT	Shave		Photograph control infections on right cheek
20190323	SA-ON		4.6
­20190324	SU	Purchase ($100.00)		Air filter / ionizer system
20190324	SU-ON		4.7
20190325	M	Plan FU with BND Derek		Discuss Chantix & Continuing Antibiotics Want plans in place for continuity of care
20190326	TU	Day 6 of 7
20190327	W	Final – Day 7 of 7		Mucous persists yet it’s clear
20190327	W-ON		4.8	Full night rejuvenating sleep Air filter appears helpful
20190328	TH	Begin close Teladoc I		Migrate effort to HRA Report
-

Last Reviewed: 20190327-W:

-

Performance Challenge

Off course we have a way to gauge the COPD gray area.  We will outline are chest health performance areas and share them either in Teladoc II and or Health Risk Assessment.

-

Table – First String Cast of Characters – Centered About COPD (2019)

-
Character		Clerical & E_Clerical	Clinical	Note
-
01 - CDM Chester D Mojica MD		X	X	Our mistaken belief persisted
02 - Teladoc		X	X
03A - Derek C		X	X	20190325-M Addressed Chantix
03B – Derek C		X		20190402-TU Referred away
04 – Rimal B Bera MD		X	X	20190403-W Didn’t like Derek’s Idea
05 – BND Corporate		X	X	20190402-M Derek suggests going the Grievance

Last Reviewed: 20190403-W:

-

Table – Second String Cast of Characters – Centered About COPD (2019)

-
Character		Clerical & E_Clerical	Clinical	Note
06 - Jeff Gibbs		X		20190325-M Avoided
07 - Jessica R		X		20190325-M She listened in with Derek
08 – Team Martha				Benign
09 - Corporate Ali E		X		Consideration
10 – Chester Mojica			X	Would have to make a special appointment Chance of disappointment too high
11 - Teladoc		X	X	They would say we did not follow up with prescribed after care
-
12 - Urgent Care		X	X	Next on our list to test out
13 - Emergency Room			X	Would like to avoid hospital at all costs
-

Last Reviewed: 20190403-W:

-

Figure – Family Inspiration – Ordinal Sister #3

Special Topic - Situational Awareness

-

-

Theme – Teladoc - Continuity of Care – Via Email

CCR (Continuity of Care Report]

-

Teladoc Crmail crmail@teladoc.com

To: ktork46@yahoo.com

Cc: Resolution Team (RT)

Mar 21 at 3:44 PM (TH)

Hello,

We were notified that the completed visit information you requested to be sent to your PCP was unfortunately unsuccessful.  This is more than likely due to a missing or invalid fax number on file for your PCP.  The good news is you have some options available to you 24 hours a day:

You can

Log into your Teladoc member portal to update your PCP’s contact information and resubmit your request.  Print your visit information through the member portal by accessing your visit history and send to your PCP in the method of your choosing.  Or Call us at 888-423-9173 and speak to a representative to assist you in updating and resubmitting the request.

We apologize for the delay and look forward to serving you soon.

Member Support

P: 1.888.423.9173

Email: Crmail@teladoc.com

https://www.teladoc.com/

Facebook | Twitter | LinkedIn

CONFIDENTIALITY NOTICE: This E-Mail Message, including any Attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information or otherwise be protected by law.  Any unauthorized review, use, disclosure or distribution is prohibited.  If you are not the intended recipient, please contact the sender by reply E-Mail and destroy all copies of the original message.

-

Table - Issue Type Elimination List (In Scope of Teladoc)

-
Issue		Chance	Note
-
UTIs		No	Candidate for Teladoc
Strep Throat		Briefly
Pink Eye		No
Sinus Infection		Possible
Cold/Flu		Possible	Would use OTCs Have been vaccinated for Flu
Ear Infection		Possible	Would use antibiotic ear drops if necessary
Rash		No
Medication Refill		NA
Bronchitis		Yes
Asthma		Possible	Could be associated with food allergies
-
and more!			Like allergy
-

Last Reviewed: 20190402-TU:

-

Quality Sharing - Paying it Forward

Link to “Spread The Word” (STW) - External Quality Review (EQR)

Figure – Teladoc Solicitation

-

-

Table - Spreading The Word Promise

-
Route		Status	Detail
-
Blogger		Brand New Day Blog
BND - Direct		Shared with Derek C
BND Corporate – Use Complaint form to thank		Derek recommendation	Use Grievance Process
By Report (BR)		Grievance
FB
Single Point Contact (SPC) Derek C		20190325-M
Word of Mouth		PRN
-

Last Reviewed: 20190402-TU:

-

Case Note: 20190322_0700 - “Greetings and happy ItSaFriday!

Yesterday I gave a service called Teladoc a try.  It is covered free of charge by my health plan Brand New Day (BND).  It is designed as an alternative to Urgent Care or the Emergency Room.  Via telephone we consulted with Teladoc doctor Annie Nguyen for 10 minutes and in the end she agreed with us that we had an infection that could be treated with antibiotics.  Yeah!  Teladoc encourages us to “Spread The Word (STW)”.  For this transaction we score doctor Nguyen 5 Stars with 5 Stars being best.  KET

-

FYI - Teladoc Homepage

https://www.teladoc.com/

-

Introduction - Antibiotic History

Beginning at about age 3 I remember my mother once a year came down with an ear nose and throat (ENT) issues.  See would self-medicate with Over-The-Counter (OTC) remedies until her symptoms became unbearable.  Our family doctor was John Hanley.  Dr. Hanley was a General Practitioner that doubled as a surgeon.  When mom reached her tipping point she would go to Doctor Hanley and he would patch her up.  Nearly every year my mother was prescribed a course of antibiotics.  She never developed a verified case of antibiotic resistance.  If doctor Hanley deemed antibiotics necessary he would give you an IM injection right in the office to give you a good start in the fight.

-

As A Kid

We grew up in a family of eight (8): Two parents and six (6) kids.  When we think back everyone had their health moments.  Yet, the three males had some fairly severe health crises.  When it came to Ear Nose and Throat (ENT) we being the youngest had it rather bad.  If it were not for doctor making good judgement calls by prescribing penicillin we would not recover from our annual ENT crisis.  If it were not for antibiotics in the first place we would have very likely died young. 

-

COPD 2018 Winter

As we had mentioned earlier we had a bout with COPD or ENT early in 2018.  By chance we invested in Dental Implants.  Part of the process dictated pre-operative antibiotics.  This course of antibiotics corresponded to recovery our aerobic competencies.  Our current episode for which Teladoc helped us with began in November 2018.

-

Table - 20190321-TH @330 pm Phone Visit Consult - Results

-
Item		Addressed	During
-
Doctor’s Name		Annie Nguyen (F)
Argument for Antibiotic Fix		PASS
Onset Nov 2018		Chronic Cough
Addressed as cold		Yes
Addressed as allergy		Yes
Mucous on & off green		Yes
20190321-TH Current Mucous pink color		May be blood
Extreme Fatigue
Sore Throat		No	Waxed and waned
Interfering with Sleep		Yes
Elevated Neutrophils (See lab)		Yes
Waking up sicker than when going to bed		No
Left ear blockage		No
Impetigo Indicator		No	Photos of cheeks
Sore glands in neck		No
On Respite for Health		Yes
OTCs Tried (Listed)		Yes	3 month cost >$150
Household symptom density		Yes
Time Spent		20 minutes
Diagnosis		Infection (Respiratory)
-

Last Reviewed: 20190402-TU:

-

Discussion

Lived History and Satisfaction with Teladoc

Back in 2016 we received promotional material from our healthcare provider Brand New Day (BND).  It addressed a free service paid for by BND called Teladoc.  We set the material aside because we did not trust the information.  The cusp of 2018-2019 has been particularly hard on us with regard to respiratory challenges.  We had discussed it on a least one occasion with our Primary Care Physician (PCP).  We also had a mistaken belief that our body could beat the “The Bugs” on its’ own.  We live in a house inundated with coughing and hacking.  We also were made to feel we deserve our sickness because with smoke.  On a day we were generating green mucous our PCP failed to examine it.  We were planning on visiting a BND approved Urgent Care Facility (UCF).  Our roommate coughs and hacks at night.  After he kept us awake from 10pm – 6am we added intense fatigue to our problems.  It was time to take leave in the form of a respite.  Unlike usual when on respite, we wake up feeling better that when we went to bed this was not the case.  So we appealed to Teladoc.  We knew we needed antibiotics.  After a ten minute exchange of information our Teladoc doctor, Annie Nguyen, prescribed us our much needed antibiotics.  Today is March 28, 2019, yesterday we finished the last of our antibiotics. 

-

Sample - OTCs Tried

Since November 2018 when our COPD symptoms intensified we have suffered.  We had several mistaken beliefs.  Just one was that the Over-The-Counter (OTC) remedies would bring us back to a better level of health.  In four or so months we spent more than $150.00.  A partial list of OTCs we used is: Theraflu Nighttime, Non-alcoholic cough syrup - Alka Seltzer – Benadryl - Cough and Congestion tablets Congestion gel tabs - B Vitamins and Codeine.

-

About Our House and Room – Teladoc Rescue

We live in a home for dying old men.  A total number of ten (10) adults sleep in our house: Nine males and one female.  This “Cold” season has been particularly hard on the majority of us.  One person was hospitalized with a diagnosis of Flu and Pneumonia.  Even though he (Homeboy) was released (and neglected) he still months later coughing.  At dinner time we are exposed to some odd eight more adult males that come over to eat with us.  These walk ins exhibit few if any COPD like symptoms.  There is a chance that bacteria and or viruses linger in our house.  There are also allergens in our room.  We ruled in allergy while on medical respite.  In other words our allergy symptoms improved while away over the course of three days.  The person who sleeps above has poor hygiene.  Skin flakes particularly from his scalp rain down upon us.  Recently we bought an air purifier for about $100.00 to use at night.  We have noticed an improvement.  Yet nothing has helped us as much as the antibiotics prescribed by Doctor Annie Nguyen via the Teladoc Telehealth service.

-

Matrix – Objective - Insider Scoring of Teladoc

-
Category		Teladoc Score (5 Best)	CCCHC Clinical 2019 Predicted	Note (CCCHC)
-
Work-Life Balance		3.2	3.5	NEI
Pay & Benefits		3.5	3.5	We wonder about this
Job Security & Advancement		2.7	3.0	Secure for Martha, CDM and a couple others Little advancement demonstrated
Management		2.7	3.5	Probably would not like working with them
Culture		2.9	3.5	Gradually improving since 2012
-
		15.0/5	17.0/5
A Job Value Score =		3.0 SEs	3.4 SEs	The CCCHC score is very near the insurers CMS Stars scores for 2019

Last Reviewed: 20190403-W:

-

Objective - Working at Teladoc Health: 58 Reviews | Indeed.com

https://www.indeed.com/cmp/Teladoc-Health/reviews

-

Summary About Image Matters

Pre-visit Image Criteria and Limit (5)

Upload Image Option

-

Four Images

Lab Work

Mike O’s Germs

Color of Mucous

A Teladoc Waiting Room

[INSERT IMAGES]

A Teladoc Build Slideshow – A Digital Appointment

-

-

Figure – CBC Results

-

-

Figure – Our Cohort Exposure - On Taking Home the Germs [DITTO]

-

-

Figure – Sputum (Mucous) with Possible Blood

-

-

Includes Color after 5 days treatment

-

Figure - Teladoc Waiting Room [DITTO]

Health Respite

-

-

-

Appendix

A-Table – Teladoc Performance Statistics As Reported By (ARB) Teladoc

20190327-W: Teladoc Stats

20190327-W: Teladoc Stats

Who are the doctors?

https://www.teladoc.com/who-are-our-doctors/

Promotions

World Wafers

-

-

One Health

-

-

One Health Initiative - One World One Medicine One Health

http://www.onehealthinitiative.com/

Mission Statement

“Recognizing that human health (including mental health via the human-animal bond phenomenon), animal health, and ecosystem health are inextricably linked, One Health seeks to promote, improve, and defend the health and well-being of all species by enhancing cooperation and collaboration between physicians, veterinarians, other scientific health and environmental professionals and by promoting strengths in leadership and management to achieve these goals.”

-

Images At The End

-

-

The End

-30-

-